Enthusiastic power users are helping others for free. Check out the NYT article.
It's good to remember the 1-9-90 rule when it comes to online participation.
"About 1 percent of those in the community...are super-users who supply most of the best answers and commentary. An additional 9 percent are “responders” who mainly reply and rate Web posts, she said, and the other 90 percent are “readers” who primarily peruse and search the Web site for useful information."
Best of FPF: You are Invited
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It takes a brave and generous person to reach out to neighbors on FPF to go
for a run, meet up for a game, or organize a block party. Sometimes the
respons...
11 hours ago