Enthusiastic power users are helping others for free. Check out the NYT article.
It's good to remember the 1-9-90 rule when it comes to online participation.
"About 1 percent of those in the community...are super-users who supply most of the best answers and commentary. An additional 9 percent are “responders” who mainly reply and rate Web posts, she said, and the other 90 percent are “readers” who primarily peruse and search the Web site for useful information."
Best of FPF: A Good Start to the Week
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Carrie extended this generous offer on the Brandon Forum and Community
Calendar. We thought it was well worth a share: “Our family will be hosting
a commun...
3 days ago